Purpose and Context
Here's an overview of all known open issues identified across the pages of the PMS product user interface (PUI).
Over the year, the Agency will implement and deploy solution to each of the below described known issues and to any newly identified issue since the release in production of PMS PUI.
PMS PUI User shall not open any ticket in Service Now to report any of the below identified issues.
This document will be subject to updates in due course.
Performances
The first-time load of the pages after signing in might take longer.
User experience
- When searching in the “Authorising Country” the 2-ISO letter codes are wrongly displayed for Estonia, Finland and Liechtenstein and therefore appear in the search result page.
- Dropdown value and checkboxes would show Grey on Edge and blue on Chrome
- The Product Details section/subsections jump after the loading label is hidden.
- Data in the additional monitoring field is missing in the interface that is present in the XML export.
- In the section Packaged Product > Manufactured Items: The 'Manufacturer' accordion with the banner for role-based access is not shown for Industry user when ‘Ingredient Role’ is Active, but it is shown when ‘Ingredient Role’ is Excipient.
Download
Pharmaceutical page or its subsections > download contains the same name ‘Packaged Medicinal Products.
Reports
- Reports>Product(s) of my organisation(s)> Medicinal Products by Authorisation Status> Authorisation status ‘Pending’ appears in reports as of now.
- ATC Code name should be term name from RMS.
- Error notification message pending alignment with notification messages from PLM portal.
- Reports>Product(s) of my organisation(s)> sub report> name of ‘Medicinal products grouping’ will change to ‘Medicinal Products by MAH’.
- Print operation is not working for the PBI reports as expected.
- Reports>Manufacturing Operations showing Manufacturer Locations with Inactive OMS Status.
Data
- Data quality issues have been identified in few Medicinal Products which are under ongoing investigation
- There are few empty/null values in columns for Active Substance, MRP/DCP Nr, EV Code in Medicinal Products
- Name Part Values may have mismatch from Full Product Name
- There could be mismatch of Package Size details between Package Description and Package Size tables
- Occasionally Presentation Strength could show as 0 when data is not available
- The QPPV Contact and Pharmacovigilance Information are not yet visible in PUI despite of data available in PMS
- Additional Monitoring Indicator may not reflect correctly for all products
- Marketing Status end date may not show correctly
- Some sections may show as empty after navigating back and forth across subsections, however data will visible again after clicking Refresh button or browser refresh button
- Member State Competent Authorities can see Centrally Authorised Products with Pending Authorisation Status
- Attached Document URL will not work until document data migration will be completed in PMS
- In PMS PUI the updates to the OMS Organisation(s) name might not reflect automatically. after the processing of updates in OMS.
- In the Manufacturer section the Primary Packaging manufacturer business operation for CAP related to the active substance will not appear as this is not recorded in SIAMED.
- Manufacturing operation start date for CAP is retrieved from SIAMED. In case of very legacy data resulting from the migration from SIAMED I to SIAMED II the manufacturing operation start date might be displayed as 01.01.1900.